Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace where all employees feel respected, valued, and have opportunities to contribute to the company's success. The AML Sanctions Group Manager for the Know Your Customer (KYC) team within PNC's Enterprise AML Advisory organization will be based in Pittsburgh, PA; Cleveland, OH; Raleigh, NC; or Charlotte, NC, with other locations considered. The incumbent will lead the KYC team, providing governance and oversight of the KYC Program. Responsibilities include maintaining and establishing KYC policy requirements, evaluating new products, services, and technology, reviewing policy and procedure exceptions, and developing risk assessments. The role also involves evaluating customer and transaction risks and providing expertise related to AML regulations. Prior experience in KYC, banking, bank operations, or operations risk management supporting bank products and services is required; FinTech experience is a plus. A sound understanding of BSA/AML regulations through practical experience or governance roles is essential. Certifications such as CAMS are advantageous. This position is primarily based in a PNC location with responsibilities requiring regular presence in the office or field, and some remote work may be permitted at the manager's discretion. Job Description Oversees and enhances enterprise-wide AML and Sanctions programs, designing policies to prevent illegal or unethical practices. Manages junior staff and ensures compliance with relevant laws and regulations. Challenges analyses and maintains credibility with stakeholders. Ensures manuals, policies, and procedures reflect current legal and regulatory requirements. Manages regulatory examinations and inquiries, coordinating responses and challenging analyses as needed. Establishes AML and Sanctions objectives, socializes them across the business, and ensures timely reporting and customer risk profiling. Serves as a subject matter expert on compliance impacts on business activities. Oversees specific AML and Sanctions program components, reviews compliance reports, manages issues, and monitors regulatory developments to advise management. Develops and enhances controls related to AML and Sanctions initiatives. May conduct training programs and collaborates with legal, audit, and risk teams. Our employees are expected to be: Customer Focused – Prioritizing customer needs and satisfaction in decision-making. Managing Risk – Effectively managing risks in line with PNC's Enterprise Risk Management Framework. Our managers should: Include Intentionally – Foster diverse and inclusive teams. Live the Values – Demonstrate transparency and courage. Enable Change – Drive innovation and transformation. Achieve Results – Take ownership and empower others. Develop the Best – Support employee growth and success. Qualifications Successful candidates will demonstrate relevant knowledge, skills, and experience, including: Preferred skills in compliance reporting, customer risk, regulatory requirements, and risk assessments. Competencies in AML/Sanctions policies, audit functions, fraud management, and internal controls. Typically 8+ years of industry experience, with at least 5 years in management roles. Bachelor's degree required; higher education or certifications are a plus. No specific certifications or licenses are mandatory. Benefits and Additional Information PNC offers comprehensive benefits, including health coverage, retirement plans, paid time off, and educational assistance. For more details, visit Your PNC Total Rewards . Accommodations and Equal Opportunity If accommodations are needed during the application process, contact AccommodationRequest@pnc.com . PNC is committed to an inclusive workplace and provides equal employment opportunities regardless of protected categories. #J-18808-Ljbffr PNC
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