Provide an iconic customer experience by guiding customers through the paperwork associated with vehicle sales and supporting the functions of all store departments. Handle administrative details for the store to ensure customers receive an iconic customer experience. Complete administrative tasks to support all store departments, provide customer service by greeting customers and guiding them through paperwork, communicate effectively with customers and business partners, maintain coverage at information desk and answer multi-line phone system, and learn and succeed as part of a team. This is a high-energy office environment requiring teamwork to handle a wide range of customer interactions and ensure smooth operations. Responsibilities include opening and closing the business office, completing financial transactions, and processing paperwork with high attention to detail. Qualifications include customer service experience, ability to thrive in a fast-paced office environment, good listening skills, strong customer focus, strong written and verbal communication skills, and basic computer skills including word processing and spreadsheets. CarMax is the nation’s largest retailer of used cars, known for honesty, transparency, and high integrity, with over 200 locations nationwide. The company values training, diversity, and is recognized as one of the FORTUNE 100 Best Companies to Work For. CarMax is an equal opportunity employer and provides reasonable accommodation for applicants.
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