Customer Support Specialist - Remote Job at GL Worldwide, Sacramento, CA

R0pkaWhtUTQxWjQ0RzZaZ09KemJZNVJjZGc9PQ==
  • GL Worldwide
  • Sacramento, CA

Job Description

Customer Support Specialist - Remote
____________________________________________________

Deliver exceptional service in life and health insurance. Be the go-to problem solver who helps customers thrive through smart solutions, fast responses, and expert advice. Advance your global career in insurance support while staying rooted at home. This opportunity allows you to make your mark in the wholesale industry, supporting customers worldwide through innovative tools and platforms—all without relocating. Be part of something impactful, future-focused, and growth-driven.

Job Description

As a Customer Service Associate , you’ll provide first-class assistance to clients, ensure smooth enrolling of clients and resolve concerns, and contribute to product improvements by collaborating closely with internal teams and customer feedback channels.

 

Your Daily Tasks

Act as the primary contact for clients needing support with their policy.

Assist clients through policy enrollment, ensuring smooth integration.

Perform detailed analysis of client issues and collaborate with internal teams to develop and implement effective resolutions.

Provide proactive recommendations and enhancements to boost client success and operational efficiency.

Keep thorough records of client interactions, and resolutions to enhance the collective knowledge base for future recommendation.

Collaborate with the product development team, channeling client feedback to influence future product features and functionalities tailored to client needs. Exciting Perks Await!

Commission-based with unlimited incentives

All-expensed travel incentives

Unlimited upskilling

Work from Home Arrangement

Fixed weekends off

Job Tags

Remote job, Full time, Work from home, Worldwide, Relocation,

Similar Jobs

DSV - Global Transport and Logistics

Freight Forwarder, Air Import Job at DSV - Global Transport and Logistics

 ...another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job area: Freight ForwardingDSV - Global transport and logisticsFounded in 1976 in Denmark, DSV has grown to become the world's 3rd largest provider of... 

Concordia Group

Journeyman Electrician Job at Concordia Group

 ...Please note: this role requires extensive travel. Road warriors welcome! Install and repair electrical equipment on cell phone towers Work closely with construction crews and Project Managers to meet deadlines Perform routine maintenance on electrical wiring... 

Shanghai Howard English Academy

Online native English teachers Job at Shanghai Howard English Academy

We are an online English Training Center in Shanghai, China. We are looking for experienced Native English speaking teachers from the US/...  ...weekly through PayPal. Here are some details about us: Teaching materials are provided, but you are encouraged to do the lesson... 

Navacord

Azure Data Engineer Job at Navacord

 ...dynamic individual with 5+ years experience in Azure Databricks and an interest in Microsoft...  ...stakeholders. RESPONSIBILITIES : Data Pipeline Development : Design, develop,...  ...: ~6+ years experience in data engineering. ~3+ years experience in Azure and Databricks... 

NITELINES USA, INC

Frontend JavaScript Developer Job at NITELINES USA, INC

 ...JOB DESCRIPTION: ~ Under direct supervision, create, update and maintain tax forms and booklets using design tools/software and JavaScript. Provides customer service by answering design/form layout questions and 2D barcode inquiries. Works with internal business...