Desktop Support Specialist Job at Motion Recruitment, Mojave, CA

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  • Motion Recruitment
  • Mojave, CA

Job Description

Job Description

Our client is looking for a Desktop Support Specialist to join their team in Mojave, CA on a 12 month contract.

Required Skills & Experience

  • Microsoft Windows Operating Systems including M365 Support
  • Strong Customer Service techniques in an IT environment
  • ITIL framework
  • IT Service Management Software (i.e., ServiceNow)
  • Proficient in IT procurement processes and procedures
  • Strong Incident skills and troubleshooting techniques
  • Exceptional work ethic and time management skills
  • Ability to work well independently and/or as part of a team
  • Strong communication skills and a commitment to customer service at the executive level
  • Ability to travel 10% of the time, and on short notice
  • Participate in after hours on call rotation as necessary for problem resolution, and project management/installations

Desired Skills & Experience

  • An associate or bachelors degree in Information Systems or a similar field is preferred. Experience in key Information Technology competencies will be considered in lieu of a formal degree.
  • 1 year of experience supporting client-side IT infrastructure and software in an enterprise environment

Job Tags

Contract work,

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