Job Description

About HqO

HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location.

HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies as we continue to grow rapidly across the world.

We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we’re the company for you.

About the role

We are currently seeking a Director or People with start-up experience, to execute on our leadership team’s vision for HqO in the form of People policies and practices. Reporting to the Chief Legal Officer, the Director of People will manage the department’s People Operations Partner and Talent Acquisition Partner. They will have extensive experience as a Business Partner, and the skills to handle a variety of employee relations situations thoughtfully and confidently. This is a hybrid role which requires in-office work Tuesday, Wednesday and Thursday, while working from home on Monday and Friday.

What you'll do

Strategic HR Leadership:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances, or other issues
• Nurture a positive working environment and promote the organization’s core values

Employee Development and Performance Management:

• Develop and implement performance management systems to enhance employee productivity

Compensation and Benefits Administration:

• Develop and monitor overall compensation and benefits packages to ensure the organization’s ability to attract and retain top talent
• Monitor salary structure and compensation adjustments according to market trends and internal equity
• Oversee 401K plan eligibility requirements

HR Compliance and Employee Relations:

• Ensure compliance with employment laws and regulations and keep abreast of changes in legislation
• Manage employee relations issues; conduct investigations and resolve employee conflicts
• Maintain HR policies and procedures and ensure they are communicated effectively to employees
• Ensure agency is in compliance with OSHA standards
• Identify and create employee safety measures
• Develop and analyze HR metrics to measure effectiveness and identify areas for improvement
• Prepare regular reports for senior management on HR metrics, trends, and issues

LOA Management:

• Manage PFML, FMLA, and Workers’ compensation requests

What you bring

• You have successfully led a highly engaged HR team of at least 2+ individuals
• You are adaptable, strategic and an excellent communicator, both verbally and written
• You add value by listening thoughtfully, developing strong understanding of the business and coaching managers and leaders
• You have at least 8 years of experience in HR positions having responsibility for:
• • Business partnership
  • Global HR programs
  • Employee relations and investigations
  • Policy administration
  • Compensation, Benefits and Employment Law acumen
  • Supporting a variety of employment types including non-exempt and contingent
• You have worked in a business environment with multi-state and global locations
• You have a track record of building strong relationships and working collaboratively with others
• You influence and drive results cross-functionally
• You have strong knowledge of employment law and implications
• You have worked in a fast paced, start-up environment with regularly shifting priorities

Bonus points

• Experience with emerging technology
• Experience leading a global HR team

How to apply

For consideration, please submit your resume. We appreciate your interest in HqO and will be back in touch if it seems like your background and experience is a good fit!

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