IT Administrator (with active Secret Clearance - Yokosuka, Japan) at Deloitte in Boise, Idaho, United States Job Description Must currently be local to Japan or be willing to relocate to be considered. Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO) portfolio operates at the center of our client's business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions. Recruiting for this role ends on 12/31/24. Work you'll do + Receives and tracks work from and reports to DoD's Far East (FE) IT Division Director + Provide Operational and Technical support to the Front Office (CO, XO, BD, CIO Directors and their Executive counterparts across the DoD FE Command. Support includes Mobile phone Encryption, VPN Authentication, Wi-Fi and Conferencing solutions + Obtains and maintains appropriate Cyber security certification, Information Technology Representative (ITR) credentials, training requirements, and necessary US Government system accounts + Escalates issues as needed to Enterprise Service Desk on behalf of customers + Adheres to enterprise rules and industry best practices associated with management of hardware, software, CIO products and services + Technical Liaison between the DoD, OneNet, DISA, State Department + Analyze technical problems and solutions for internal DoD organizations + Escalate technical problems to OneNet and various governing representatives of the DOD + Provide technical support for visiting NAVFAC officials + Facilitate technical solutions between different organizations + IT Support: + Processes customer IT requests and submits, tracks and closes on behalf of government customers to service providers + Diagnoses and resolves basic to moderately complex IT problems in response to end user reported requests + Troubleshoots computer hardware (Desktop/Notebook PC, PDA, Printer, Monitor and peripherals) and software (DoD FE standard applications and drivers) + Initiates RFCs, installs, configures, troubleshoots, and maintains hardware, software, and media + Troubleshoots computer hardware (Desktop/Notebook PC, PDA, Printer, Monitor and peripherals) and software (DoD FE standard applications and drivers) + Provides approved computer imaging from authorized government websites to configure, and provides security To view full details and how to apply, please login or create a Job Seeker account Idaho State Job Bank
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